Hey there! We’re primebagmarketq Holdings, and we’re not just another faceless e-commerce site. Nope—we’re a small team of bag enthusiasts who started this journey because, well, we were tired of overpriced, low-quality bags. Funny how a simple frustration can turn into something bigger, right?
Remember that time you emailed a company and got a robotic reply? Yeah, we hate that too. That’s why our founder, Sarah, still personally replies to emails whenever she can. It’s those little touches that make us, well, us.
Got a question? A suggestion? Or maybe just want to chat about your favorite bag style? We’re all ears. Here’s how you can reach us:
Prefer typing away your thoughts? Our Live Chat is buzzing during business hours. Just look for the little chat icon in the corner—it’s like texting a friend, but with faster replies (usually).
Here’s the thing: we don’t just sell bags. We build relationships. That one time a customer suggested adding more vegan leather options? Done within a month. Your feedback isn’t just appreciated—it’s what shapes us.
So whether you’re raving about your new backpack or telling us how we messed up (hey, we’re human), we’re listening. Because at the end of the day, you’re why we do this.
P.S. If you ever visit Vancouver, drop by our office! We’ll show you around and maybe even sneak you a prototype to test. Just saying.
